Updated: January 2024


Health Innovation North West Coast is part of Liverpool Heart and Chest Hospital NHS Foundation Trust and subject to the trust’s policies and procedures.

How we use the information we collect from contact forms and event sign-up.

Health Innovation North West Coast collects information about you to help us deal with your requests. By giving us your details you enable us and our associated projects and programmes to provide you with the services you select.

Any information you provide to Health Innovation North West Coast will only be used by us and our associated projects and programmes. Your details will not be disclosed unless we are obliged to, are permitted by law to do so or if we have your express permission to do so.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met or when you no longer wish to continue your subscription.

Newsletter sign-up

If you sign up to our newsletter via our SurveyMonkey sign up form, the Business Connect contact form or event registration and, if you agree, we will email you with news, events and other updates we believe would be of interest to you based on the information we hold.

When you subscribe to a newsletter or complete a form you will have the chance to accept / “opt in” to what communications you would like. You can “opt out” or unsubscribe at any time by contacting us or updating your profile via newsletter or events invites.

We will also use third party software to collate your information and send emails to you, these are outlined below.

Third parties

We may use third-party software on our website or to collate your details and send information to you. Health Innovation North West Coast does not have any control over these third parties. For more information on our most commonly used software, including how to opt out of third parties collecting your data, please refer to the links below.

Third parties’ privacy policies can be found here:

About cookies

We will not use cookies to collect personally identifiable information about you. By using our site you agree cookies from analytics software, which you can find out more about on the Google Privacy Policy.

However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how.

Please be aware that restricting cookies may affect the functionality of our websites.

General Data Protection Regulation and the Data Protection Act

Under the new GDPR and existing Data Protection Act, we have a legal duty to protect any information we collect from you. We safeguard your data and keep strict security standards to protect against any unauthorised access to it.

Accessing the information we hold about you

You can request a copy of the details we hold about you at any time. Please email us at to obtain these or to update us on any changes you’d like to make.

Changes to our policy

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Contact us

If you have any questions about this privacy policy, please email us at

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