The Coaching Academy joined forces with the Q Community to offer a new learning programme to Q members.

Coaching for Quality Improvement gave 20 participants the opportunity to develop coaching skills necessary to bring their teams on a change journey.

There is no shortage of Quality Improvement tools and techniques to bring into the workplace; the challenge is how to make them part of everyday practice. The key to success is in teams adopting these tools and techniques themselves – but that can be a daunting prospect, especially if the team is already under significant pressure. 

This course aimed to equip participants with structured, practical coaching approaches that can be adapted to specific team needs and put to immediate use.

The programme covered:

  • the benefits of coaching for Quality Improvement in your workplace,
  • starting a change project and maintaining momentum,
  • examining what change approach may work best for your team/project, and
  • how to coach others to empower them to own the change.

Upon completion, those on the course gained a European Mentoring and Coaching Council (EMCC) Foundation level coaching qualification.

Hear from some of the people who took part in the 2022 programme:

Helen Liggett, Regional Lead Scientist NHSE

She said: “I have always been interested in coaching and mentoring and wanted to develop my skills around that to coach for improvement to improve patient care.

“It was an excellent programme and I would love to offer it to my team. It was very thought provoking and excellent team that led it. I would absolutely recommend the programme. It is excellent development for the challenges in the NHS.”

Helen Beaumont-Kellner, Respiratory Network Programme Manager for Lancashire & South Cumbria Respiratory Network

“I am involved in large scale system change with regards to service transformation.

“The Coaching Academy provided a supportive and safe environment to learn coaching techniques I can apply daily. The skills learnt empowered me as a chair and task and finish group lead to work effectively with health care professionals from all disciplines.”

Stuart Kaill, Programme Development Lead – Patient Safety Collaborative, Health Innovation Manchester

He said: “I enjoyed the delivery style of the Coaching Academy which was very positive, supportive, relaxed and inclusive. The content was pitched at the right level for novice coaches, and they helped me to make sense of the course reference book.

“I have been fortunate to work with the Coaching Academy again since this course and I would not hesitate to recommend their people and their offers.”



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