Our COVID‑19 Story reflects on how the Innovation Agency responded to the unprecedented challenges of the pandemic, adapting rapidly to support NHS, care and community partners across the North West Coast.
It captures how teams were redeployed, programmes reshaped, and new collaborations formed to provide practical support at the point of greatest need.
The report highlights impact across patient safety, care homes, remote monitoring and digital transformation, workforce wellbeing, health inequalities, and support for innovators and local economies. Through case studies and personal stories, it shows how innovation, collaboration and compassion helped the system respond to crisis while laying foundations for recovery.
You can read the full COVID‑19 Annual Report 2020 - 2021 by clicking on the button above.
Publications >
Impact Report 2026 Read more
Read about the impact our work has had in improving patient outcomes and delivering sustainable growth for the North West Coast economy.
Powering the Future of Health and Care Innovation: our strategy 2026-2030 Read more
Powering the Future of Health and Care Innovation sets out our strategy until 2030.
For delivery teams: Introducing Neuro Rehabilitation Online (NROL) Read more
This case study shares lessons from scaling Neuro Rehabilitation Online (NROL), a digitally enabled group rehabilitation model for stroke and neurological services. It highlights the practical approaches, partnerships and leadership that supported successful NHS implementation and spread